Our promises


What will you do with my CV? When do I find out about my application?

Read on for the answers to these and other frequently asked questions.

Confidentiality


We will never send your CV to our clients without your express permission. If you give us your permission to put you forward for a vacancy, we shall do so on the understanding that you have not authorised anyone else to do so.

Database Searches


We cannot guarantee that we will find you a job. However, once you have registered with us, your details will remain in our database, which is comprehensively searched for every vacancy we handle. If you appear suitable for a particular vacancy, our consultants will try to contact you by phone or in writing to confirm your suitability and to invite you to apply.

Communication


We will always acknowledge your applications for jobs and will review your CV against our clients’ key criteria and their business needs. If your skills and experience are a match, we will contact you to assess your suitability further and brief you on the hiring company, the package and the job.

Feedback


Feedback, between everyone involved, is an essential part of the recruitment process. Delays are extremely frustrating, for you, for recruitment consultants and for HR managers. Sometimes, despite our best efforts, a hiring company can take weeks to provide feedback on CVs and interviews or to make a decision. (Rarely, some employers provide no feedback at all!) Although not always, this can be for entirely legitimate business reasons, travelling, absences and so on. Rest assured that if you haven’t heard from us, then we haven’t heard from our client and that we will be pushing hard for feedback. If we are not keeping you well enough informed of what’s happening, please let us know via our feedback form.

Finding you a job


We will not ‘market’ your CV as a matter of course. If you have skills and experience which we know are in high demand, we may agree a marketing strategy with you including a named selection of potential employers. In return, we ask you to keep us up to date with your other applications and not to send duplicate applications to those companies, either yourself or through other recruitment consultants.